Refund Policy

Effective Date: 18-Feb-2026

At Arslany.com. **Powered by Sajlog LLC**, we want to be transparent about our digital services. This Refund Policy outlines our stance on refunds for our mailbox services.

1. No Refund Policy

Since our products (email mailboxes) are digital services and are delivered instantly upon successful payment, we maintain a Strict No-Refund Policy.

Once a mailbox account is generated and the login details are provided to the user, the service is considered fully rendered and consumed.

2. Exceptional Cases

While we generally do not offer refunds, we may consider them in the following rare circumstances, at our sole discretion:

Duplicate Billing: If you were accidentally charged twice for the same order due to a technical error in our payment system.
System Failure: If we are unable to deliver the service due to a prolonged and unresolvable system failure on our end.

3. Support First

If you encounter any issues with your mailbox, instead of requesting a refund, please contact our support team. We are committed to ensuring our service works as advertised and will do our best to resolve any technical difficulties.

Support Ticket: Submit a ticket at Arslany Support Center — our team is available 24/7 to assist you.

4. Chargeback Prevention

Initiating a chargeback without first attempting to resolve the issue with our support team is a violation of our Terms of Service. This will result in immediate account suspension and a permanent ban of the associated email addresses.

We value your business and strive to provide a high-quality, reliable service at Arslany.com.